![]() Once you’ve discovered the app, select Force Stop – Ok – Clear Data – Ok. Find the application that won’t load by swiping from the top of the screen and selecting More – Applications – Installed Applications.Make sure that the date and time are correct on your device by swiping down from the top of the screen, More – Date & Time.Turn your internet router off for a few seconds and then back on again to get rid of any network connectivity issues.Restart your Kindle Fire HD by pressing the power button down for 20 seconds and then turning it back on again.Some users have experienced a message that states “an internal error has occurred” when trying to access some applications. If it does, then you may need to contact Amazon about getting a replacement, as your jack or speakers are likely to be faulty. Try jiggling the headphone jack gently and see whether it produces audio.If you have a case on your device and your headphones aren’t working properly, try removing the case and trying the headphones again.If your speakers aren’t working, try plugging in a set of headphones and then unplugging them again, or soft reboot your tablet by turning it off and on again.Make sure that your volume is turned up by tapping the volume up button at the side of the tablet, or checking through Settings – Display & Sounds.Make sure to use the charger cable that you received with your Kindle Fire HD.Ī few users have reported problems with getting audio to come through their headphones or speakers on the Kindle Fire HD or HDX.If your port does turn out to be loose, you should contact Amazon to ask for a replacement. Some Kindle Fire HDs have been found to have loose ports. If the light to indicate charging does not appear, try pushing the cable in further or moving it gently.Try the charger with an alternate device to make sure that the cable or charger is not broken.Turn off your Kindle Fire HD and then charge for a few hours.Some simply refuse to charge, whereas others will charge only a fraction, and charge very slowly. Users of the Kindle Fire HD have commented on several problems with the battery and charging. ![]() Make sure your Kindle Fire HD is completely charged then reset the Kindle Fire HD to Factory settings.Download a Wi-Fi analyzer app to make sure that channels in your area are not too busy.Start by ensuring that you do not have Airplane mode activated and that Wi-Fi is on by going to more -Wireless. ![]() There are many reasons why your Kindle Fire HD device may not connect to a Wi-Fi network.
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